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Lost Campus Cards and reporting problems

Replacement Campus Cards

Blocking Lost/Stolen Cards

  • Block Usage: Door access, printing, photocopying, and tills via .
  • Hall Access: Inform hall reception. For access outside normal hours, contact security at +44 (0)118 378 7799.
  • Report Theft: Notify Security and complete a Crime Report Form to get a Crime Report Number.

 

Ordering Replacement Cards

Students

  • Online: . Once ordered then collect from:

    • Student Services help desk (Carrington building)
    • Student Support Centre (London Road, Edith Morley building, Agriculture Building)
  • In Person: Helpdesk (Whiteknights Campus Library)

Staff and Associate Members

  • Online:
    • Order Campus Card
    • Order Campus Card
  • In Person: Helpdesk (Whiteknights Campus Library)

Payment

  • Lost Cards: £10 fee, payable by Credit/Debit Card.
  • Stolen Cards: No charge if reported to Police and Crime Report Number provided. Email campuscard@reading.ac.uk with the crime reference number.
  • Damaged Cards: No charge if your current card is damaged contact campuscard@reading.ac.uk for assistance. 

 

PIN Retrieval

  • Forgotten PIN: Retrieve via .

Issues with Campus Card

 

Visit the Campus Card Portal today!

  • Retrieve your PIN
  • Top-up your Campus Card account
  • Pay Library/laptop lockers fines
  • Block your card if lost
Things to do now

To Find your PIN, check your account or top-up:

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Campus Card Systems