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MNM2RR-Reputation and Responsibility
Module Provider: Marketing and Reputation
Number of credits: 15 [7.5 ECTS credits]
Level:7
Terms in which taught:
Pre-requisites:
Non-modular pre-requisites:
Co-requisites:
Modules excluded:
Current from: 2022/3
Module Convenor: Dr Anastasiya Saraeva
Email: anastasiya.saraeva@henley.ac.uk
Type of module:
Summary module description:
The Reputation and Responsibility module explores the identification, development and management of reputation, corporate responsibility and stakeholder relationships critical to organisational performance. It focuses upon the strategies and choices in organisational relationships, the values that underpin these choices and the integrative as well as analytical thinking demanded of managers if strategic decisions are to be operationalised in a transparent, purposeful and accountable manner. By explicitly building on previous modules of the MBA programme, Reputation and Responsibility focuses upon the strategic, holistic and integrated nature of management in a complex business environment.
Aims:
The module aims to:
• Develop knowledge and understanding of the holistic nature of strategic reputation management
• Foster debate and discussion around issues of corporate responsibility and board effectiveness
• Introduce key concepts of how relationships are built and apply the principles and theories to the understanding of successful organisational relationships
• Introduce key concepts of stakeholder management, raise awareness of the complex nature of challenges that organisations have to deal with and enable a reflection on choices around deployment of resources and future strategies in situations where there are conflicting demands
• Expose programme members to a range of tools for the analysis of perceptions related to reputation and illustrate application of such tools through a range of activities and case-studies
• Help programme members to apply key principles of corporate responsibility and board effectiveness to the achievement of long-term performance
• Allow programme members to gain an understanding of what information they need, to make integrative decisions and how they might use frameworks to make the most of the information organisations already have
Assessable learning outcomes:
By the end of the module it is expected that programme members will be able to demonstrate their ability to:ÌýÌý
Identify and discuss the nature of relationships, their purpose and their context that impact positively and negatively on the attainment ofÌýlong-termÌýstrategic objectives for the organisationÌý
Describe the latest academic thinking in the areas of reputation management, how it links to the achievement of theÌýlonger-termÌýpurpose of the organisation and the diagnostic tools and the research process associated with the proactive management of organisational reputationÌý
Critically reflect on the current debate around issues of corporate responsibility andÌýsustainabilityÌýand consider how insights and recommendations relate to management theory and practiceÌý
Perform a stakeholder analysis to inform strategic planningÌý
Judiciously analyse the relevance and appropriateness of relationship and stakeholder theory, reputation management and governance to long term sustainable strategic managementÌý
Critically reflect on value and values in organisations and challenge the accepted tools where appropriate as part of the evaluation processÌý
Synthesize information, evaluate and reflect on alternative theories and concepts evidencing aÌýproblem-solvingÌýapproach and showing an understanding of the implications of recommendationsÌý
Embrace an interdisciplinary approach to the concepts studied and application of differing methodologies in an integrated mannerÌý
Additional outcomes:
By the end of the module it is expected that programme members will be able to demonstrate their ability to:Ìý
Adopt a problem-solving approach and use a number of analytical models and tools to understand reputational issuesÌý
Engage in a critical debate regarding corporate responsibility, organisational purpose and value and the role of boardsÌý
Manage the research process to gather required information and data from a wide group of stakeholders and interpret complexÌýdata that can beÌýqualitative and/or quantitative in natureÌýto inform strategic decision makingÌý
Understand and apply behavioural models to practical scenarios and communicate clearly and confidently their analysis through written reports and a variety of mediumsÌý
Work autonomously, as well as collaboratively, managing the process of study, prioritising appropriatelyÌý
Reflect on their own understanding and ability to communicate with others in the subject area.ÌýÌý
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Outline content:
The key topicsÌýcovered in all modes of study address the aim of enabling programme members to develop an appreciation and understanding of the following issues.ÌýÌý
The exploration of the foundation of reputation by focussing on the study of relationships.ÌýÌý
Principal alternate approaches for the identification and measurement of organisation al responsibility.ÌýÌý
The integration of the study of organisational reputation into the wider context of how business relates to society, issues of social responsibilities and a discussion of what constitutes purposeful governance.ÌýÌý
An integrative exploration of the management of stakeholder relationships with aid of theory fromÌýcorporateÌýreputation,Ìýresponsibility, strategy and gove rnance.Ìý
Brief description of teaching and learning methods:
The learning methodology for programme members undertaking the Reputation and Responsibility module includes online self-study learning materials and exercises designed to help programme members to apply their learning to their own context delivered via the study guide, a two-day workshop delivered by a subject specialist and access to a designated online subject database.Ìý
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Contact Hours:ÌýÌý | Ìý | Ìý | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
?Ìý | Flexi-LevyÌý | Flexi-Non-LevyÌý | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
LecturesÌý | ?7&n bsp; | ?7Ìý | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
SeminarsÌý | ?Ìý |
?Ìý | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
TutorialsÌý | ?Ìý | ?Ìý | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Project supervisionÌý | ?Ìý | ?Ìý | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
DemonstrationÌý | ?Ìý | ?Ìý | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Practical classesÌý | ?8Ìý | ?8Ìý | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Supervised time in studio/workshopÌý | ?Ìý | ?Ìý | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
FieldworkÌý | ?Ìý | ?Ìý | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
External visitsÌý | ?Ìý | ?Ìý | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Work-based learningÌý(relating to module)Ìý (For Flexi-Levy students this equates to the ‘OffÌýTheÌýJob’ learning allowance, and includes some wider reading and advance preparation for classes)ÌýÌý | ?32Ìý | ?16Ìý | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Ìý Independent Study Hours (Guide):Ìý | Ìý | Ìý | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Wider reading (independent)Ìý | ?7Ìý | ?12Ìý | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Wider reading (directed)Ìý < /td> | ?28Ìý | ?35Ìý | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Exam revision / preparationÌý(if appropriate) Ìý | Ìý | ?Ìý | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Peer assisted learningÌý < br /> | ?2Ìý | ?2Ìý | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Advance preparation for classesÌý | ?12Ìý | ?16Ìý | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Other (specify)Ìý | ?Ìý | ?Ìý | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Preparation for tutorialsÌý | ?Ìý | ?Ìý | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Preparation for presentationsÌý | ?Ìý | ?Ìý | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Preparation for seminarsÌý | ?Ìý | ?Ìý | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Preparation for performanceÌý |
Contact hours:
Summative Assessment Methods:
Summative assessment- Examinations:
Summative assessment- Coursework and in-class tests: Ìý Individual report of 5,000 wordsÌýto be submitted as per the submission schedule for the cohort.Ìý Ìý Ìý Formative assessment methods: Workshop activities are undertaken to support formative assessment of the learning. These activities are not assessed for the purposes of the final module mark.Ìý Ìý This formative assessment takes the form of feedback given to students at workshops on syndicate work, presentations and exercises.Ìý Penalties for late submission: These are in accordance with the mode of study arrangements laid out in the programme guide.ÌýÌý Assessment requirements for a pass: Reassessment arrangements: ÌýReassessment by 100% assignment (capped at 50%); to be submitted within 6 weeks of notification of module failure, date dependent on cohort entry and to be advised by the Programme Administrator.Ìý Additional Costs (specified where applicable): Last updated: 29 March 2022 THE INFORMATION CONTAINED IN THIS MODULE DESCRIPTION DOES NOT FORM ANY PART OF A STUDENT'S CONTRACT. Things to do now |