Your arrival
Arriving at halls
Please arrive directly at your Hall reception to check in and collect your room keys/card.
You will need to bring some key documents when you arrive, so you might want to keep these handy:
- Photo ID (e.g passport, driving licence)
- Any official paperwork you have received from the University
- Bank details, card etc
- Visa information
Travelling to halls
For all the information you need on getting to your new Halls of residence, transport information and addresses, please follow the link below, and go to the ‘Your Arrival’ section.
Internet access
Please note you cannot connect to Halls WiFi before you have completed your student registration process and collected your Campus Card.
Fast, free WiFi is available in all University accommodation delivering access to University services and the internet via the Glide Home Network service.More information on how to configure computers and devices to connect to the Glide Home Network is available at
If your group reception is closed when you arrive please use the call point outside the entrance to your Hall or call the Halls Hotline on 0800 029 1984.
Useful contacts and information
Halls Hotline
0800 029 1984The Halls Hotline is open 24 hours a day. 365 days of the year to help with any issue relating to living in halls, for example maintenance issues, out of hours help, emergencies and security concerns.
Laundry
There are laundry facilities around the campus for you to use. All are accessible 24 hours a day containing washing machines and tumble dyers. For more information on where your halls nearest laundry facility is located, please check in the ‘Group Facilities’ section in the PSE Guide 2021/22.